Build Better Black/White Lists
If, like many companies, you struggle with an onslaught of unwelcome email on a day-to-day basis, you know that it is important to filter out unwanted messages before they even make it to your inbox. For many companies, this can go above and beyond the filtering of spam (a services also offered by most email outsourcing companies). Instead (or additionally), you can build a complete list of accepted and unaccepted addresses to keep unwanted messages from attacking your inbox. Again, the right company will work with you to determine your needs and set you up with the right service for your organization.
Backup Systems and Outage Protection
If your company relies heavily on email for communications both inside and outside your organization (as many currently do), even a short temporary outage or disruption in service can be devastating, resulting in lost business and productivity. When you have your email operations in-house, outages are your problem: if something goes out, it is your responsibility to find a way to deal with it. When your email is outsourced, however, you don’t have to worry about outages negatively affecting your business. An email outsourcing company will have access to its own backup servers—meaning that disruptions in service will be fewer and more far between. Consider this: if your in-house server goes down in flames, you might wait 24 hours or more to get a technician to your location and find the root of the problem. In the meantime, you’ll be effectively crippled, with employees unable to send or receive email messages (an important daily activity in many offices). With an outsourced email system, however, you should get full service backup. If a server goes down, a reputable email company will have a backup server ready to take its place. Disruptions in service are simply much less of an issue when you use an outsourced email company.
