Another consideration when enumerating the benefits of email outsourcing is security. Some surveys indicate that businesses devote up to 20% of their annual budgets to IT security concerns, including spam, viruses, and other breaches of security. Even with this high number, most businesses which handle their own email are ill-equipped to create an effective security plan that is still efficient.
Viruses, trojans, and technology itself are constantly changing and evolving. The investment in the hardware to maintain an in-house email system and a corresponding security plan will demand a return, though by the time that return is realized, the standards will have changed again and will demand a further investment. This kind of spiral of evolving security concerns and technology do not allow for the kind of flexibility that is essential in today's business world.
This is a major motivation for outsourcing email. The increased flexibility that accompanies outsourcing to a dedicated email management contractor can be absolutely liberating to a business generally, and to an IT department specifically. What had been a major drain on finances and human resources, can now be accomplished with a single representative who will liaise with the service provider.
