Simply put, the more excess you can remove from your email systems, the better off you are likely to be. Are there too many email addresses cluttering up your company directory? Are general addresses like “info@yourcompany.com” being forwarded to the correct recipients, or are they getting lost in the shuffle? A full overhaul of your email system makes for a great opportunity to reorganize your communications systems to ensure that they are functioning smoothly and effectively.
Making Use of Features
Is everyone in your office making full use of the available applications of your email program? Are you? Just because employees are effectively sending and receiving messages doesn’t mean they are fully versed in the specifics of a given email application. The newest applications have features that can radically increase productivity and efficiency, but only if you investigate them and make a point of using them.
Use your email changeover as an opportunity to retrain your employees thoroughly in everything they need to know about your email system. Does everyone know how to attach documents to messages? Copy messages to multiple recipients? Organize messages into folders? Make use of common folders and organizational tools? An overall changeover makes a great time for re-training and explanations, so don’t let it slip by.
