By reading this far in this book, you have certainly learned a great deal of information about the process of outsourcing your company’s email. You’ve learned to consider the specific needs of your company and have probably made note of some important services you’ll want to consider using from a freelancer or outside agency. It is likely that this process has gotten you thinking about your company’s email systems in a more holistic way, meaning that before you move into the process of transitioning to outsourcing, this is a good time to make policy changes or changes in practice.
What’s in Your Inbox?
If you’re going to go through the trouble and expense of having your own email pre-screened and sorted by an outside agency or individual, you’ll want to make sure that your own company isn’t part of the problem. Are forwarded messages and personal emails overwhelming you and your employees? Now might be a good time to overhaul your company email policy to cut down on personal emailing or the spreading of messages that are not necessary to the operation of the company. Make sure each employee is clear on the changes and knows why each was implemented so that they understand it is not punitive, but for the benefit of the company's bottom line.
