Reliability Issues
Have you noticed any particular lack of reliability in relation to your email servers? If you haven't, it's probably only because you haven't had the experience of truly reliable email infrastructure. Even if this doesn't apply to you, and you have a remarkably streamlined and effective system, as with all technology, it can fail. And when it does, you will be saddled with the cost of repair and replacement. Email outsourcing places the burden of this repair on the head of a different company—one which is devoted to the task of email management. Additionally, the guarantee of reliability will be delivered along with the new outsourcing contract, removing a worry from the day-to-day operations of your business.
Financial Benefits of Technology
Depending on how much you spend on in-house messaging and email support, outsourcing can dramatically reduce costs. It is difficult to imagine a scenario in which outsourcing could possibly cost more than in-house email. Based on the figures and estimates in this book, outsourcing can save your company up to 90% over the in-house alternative.
Financial Benefits of Reduced Management
Rather than burdening your IT staff with the mundane tasks associated with email troubleshooting, a dedicated email service provider will have the best and most efficient and cost-effective tools for supporting your staff. This will reduce the costs associated with the management and administration of help desk service and free up staff to attend to other administrative needs.
