I Want to Keep My Domain Name
One reason that is often given for avoiding any changes to outsourced email is that companies want to keep email addresses along the lines of firstnamelastname@yourcompany.com. Having email addresses that use your own company name as the domain name is smart. It means that email addresses at your organization will be easily recognizable and memorable. When you outsource your email, however, your domain name does not have to change. A good outsourcing company should be able to help you keep your domain name so that there will be no change for your customers, clients, or employees. No new email addresses—and no new business cards to print.
The Trouble with Privacy Issues
When it comes to email, privacy is often a huge issue. It goes without saying that you want your emails to remain secure and well looked after. The idea of turning over your email to an outside service can seem like a major violation of privacy—something along the lines of asking a 13-year-old girl to let you read her diary. The right outsourcing company, however, should offer you increased security (rather than decreased). Properly handled, a changeover to outsourced email should result in no decrease in company privacy. If a given organization makes you feel in any way nervous about the privacy of your information, walk away and move on to the next. It is your right to choose an organization that makes you feel comfortable. Not only this, but any reputable service provider should have an extensive confidentiality and privacy agreement and mechanisms in place to ensure that the agreement is followed to the letter.
