Increased Professional Expertise
Outsourcing will give your company access to a large, dedicated technology staff that has experience in email and messaging management. This kind of access is prohibitively expensive and certainly inefficient in the case of in-house email, but when contracting out to a dedicated service provider, your money will pool with other companies' to allow access to a talented and highly paid technology staff. These people will be specialists, rather than the technology "generalists" available to your business currently.
Fixed Rather Than Fluctuating Costs
The contract you sign with an outsourcing firm should usually not include a fluctuating cost. This fixed cost will be easy to budget for and will give you the peace of mind that in-house management cannot. If a problem arises with a server or software in-house, the costs associated with the repair are completely on you and will become a drain on your budget. With an outsourcer, all unforeseen costs are absorbed by the contractor, leaving you with a steady and predictable cost.
The Newest Technology
Outsourcing your email needs will allow you access to the newest (and often most expensive) technology in the field. The hardware and software available to a dedicated outsourcing company may be financially out of reach for a company whose business does not center around the technology of email. This higher-end technology will allow for better security, reliability, and usability. The benefits of the newest and best technology cannot be understated.
